# 상품할인 부담 설정 / 배송비 부담 설정을 모두 설정하였는데 왜 정산이 안되는건가요?

<mark style="color:blue;">정산은 정산 시점이 아닌 주문 시점으로 결정돼요.</mark>

***

따라서 주문 시점의 공급자 설정에 따라서 공급자 정산 시 적용되고,
\
설정 전에 기존 주문서에 대한 정산은 처리되지 않아요.


---

# Agent Instructions: Querying This Documentation

If you need additional information that is not directly available in this page, you can query the documentation dynamically by asking a question.

Perform an HTTP GET request on the current page URL with the `ask` query parameter:

```
GET https://help.makeshop.co.kr/faq/product/undefined-2/undefined-7.md?ask=<question>
```

The question should be specific, self-contained, and written in natural language.
The response will contain a direct answer to the question and relevant excerpts and sources from the documentation.

Use this mechanism when the answer is not explicitly present in the current page, you need clarification or additional context, or you want to retrieve related documentation sections.